Privacy Policy
Privacy Policy
Last Updated: 21st April 2025
At Fasica, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and store your personal information in compliance with the UK GDPR and the Data Protection Act 2018.
1. What Information We Collect
We collect personal data when you:
- Place an order on our website
- Subscribe to our newsletter
- Contact our support team
This may include:
- Name
- Email address
- Shipping & billing address
- Phone number
- Payment details (processed securely via third-party providers)
- IP address and browsing behaviour via cookies
2. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with:
- Payment processors (PayPal)
- Delivery services
- Email marketing platforms
- IT service providers who help maintain our website
All third parties are bound by GDPR-compliant data protection obligations.
4. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Object to or restrict how we process your data
- Withdraw consent for marketing at any time
To exercise your rights, email us at support@fasica.shop
5. Cookies
We use cookies to improve your browsing experience. You can control and manage cookies in your browser settings.
We use cookies to:
- Ensure the website functions properly
- Store your preferences and improve your experience
- Track and analyze usage via Google Analytics
- Support marketing and advertising (e.g., Google Ads, Facebook Pixel)
Types of Cookies We Use
| Type of Cookie | Purpose |
|---|---|
| Essential Cookies | Needed for basic website functionality (e.g., shopping cart, checkout). |
| Performance Cookies | Help us analyze how the website is used (e.g., Google Analytics). |
| Functionality Cookies | Store your preferences and enhance your experience. |
| Targeting/Advertising Cookies | Deliver relevant ads (e.g., Facebook Pixel, Google Ads). |
Third-Party Cookies
We may allow trusted third parties to set cookies on our site for analytics, advertising, or social media integration. These cookies are subject to the respective privacy policies of those third parties.
Your Cookie Choices
You can choose to accept or reject cookies via your browser settings. Disabling cookies may affect how the website functions.
To manage cookies:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Safari: Preferences > Privacy
- Firefox: Preferences > Privacy & Security
You can also opt-out of Google Analytics tracking using this tool:
https://tools.google.com/dlpage/gaoptout
6. How We Protect Your Information
We implement appropriate technical and organisational measures to secure your personal data against unauthorised access, disclosure, or destruction.
7. Retention Period
We retain your data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting obligations.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Trade Name: Fasica
Phone: +44 (789) 398-6049
Email: support@fasica.shop
Address: 18 Donmouth Road, Bridge of Don, Aberdeen, AB23 8DT, United Kingdom.
Support Time: 9:00 AM – 6:00 PM (Mon – Fri)